Terms of service

1. Use of the Site

You must be able to form a legally binding contract to use this site. You agree to use the site only for lawful purposes and not to misuse, disrupt, or attempt unauthorized access to any part of it.

2. Products and Pricing

All prices are listed in AUD and are subject to change without notice. We make reasonable efforts to display product colours and details accurately, but we don't guarantee your screen will display them exactly. We reserve the right to limit quantities or refuse any order.

3. Orders and Payment

Placing an order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud or errors in pricing/availability. Payment is processed securely at checkout.

4. Shipping

See our Shipping Policy for delivery timeframes and costs. Some products are supplied and shipped by different partner suppliers, so items in the same order may ship separately and arrive at different times.

5. Returns and Refunds

See our Refund Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

All content on this site — including text, images, logos, and design — is owned by or licensed to Lumira Skin and may not be reproduced without permission.

7. Limitation of Liability

To the extent permitted by law, Lumira Skin is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased through it.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.

9. Contact

Questions about these Terms? Email us at hello@lumiraskin.health